Privacy Policy

 
About this policy


This policy outlines how this website collects, uses, discloses and manages data relating to site visitors and clients of Anne van der Giessen. This policy is in place to protect your privacy.


This is what we are collecting…


Anne van der Giessen collects and stores information you enter via this website or provide in any other way, such as via third party tools such as Wave Apps (accounting software used for payment processing), Dubsado (customer relationship management tool) or Acuity Scheduling (appointment scheduling and information collection tool). This information may include your name, email address, personal contact details, general health information and other information specifically requested though forms that you complete. 


If you make a payment through this website or any other third-party tool used by Anne van der Giessen, your payment details may also be collected and stored. We may also collect anonymous information about you via third party tracking tools, i.e. cookies, which includes your IP address, location, the device on which you accessed this website, which pages you visited and how long you stay. This is explained further in our Cookie Policy


This is how we collect information about you…


Some information about you is collected automatically via cookies operating on this site. Read more about this in our Cookie Policy.


When you complete a form and submit this to Anne van der Giessen, that information will also be stored. 


When you conduct a transaction on this website, personal information such as your name, address and email address and transaction information will be collected. Your personal information will be used for the specific reasons stated above only and not for any other reason.


Here’s why this information is collected…


Anne van der Giessen collects personal and non-personal information for the following purposes:

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  1. To effectively provide the requested services to you;

  2. To create aggregated statistical data which can be used to inform improvement of this site;

  3. To be able to contact you with general or personalised service-related notices and promotional messages;

  4. To share important information in the form of email newsletters;

  5. To provide site users with ongoing assistance and resources;

  6. To comply with applicable laws and regulations, such as fiscal laws. 


…read on to find out how your information is stored and used.


Anne van der Giessen is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 


All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


Your information may also be stored on the secure servers of third-party suppliers to Anne van der Giessen, as listed above under ‘This is what we are collecting…’ and changed from time to time. Anne van der Giessen only partners with providers who comply with local data protection regulations and who are committed to keeping your data safe. It’s only good enough for you if it’s good enough for me, and in case you don’t know me so well, you should know that I have high standards. Further information may be saved in a password-protected cloud storage location hosted by G-suite. 


Your personal information will never ever be willingly disclosed to any third party or person seeking to obtain this, unless required by a court of law or under legislation. Any employee or representative of Anne van der Giessen will be subject to a strict confidentiality agreement and will treat your information with the same care and respect as Anne herself or her business, Anne van der Giessen. 


Here’s how we will communicate with you…


We may contact you to notify you regarding services provided to you, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinion through surveys or questionnaires, to send updates and offers about services provided by Anne van der Giessen or topics that may interest you, or as otherwise necessary to contact you to carry out our services, enforce applicable laws, and execute any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and/or postal mail.


If you don’t want us to use your information anymore, please let us know


If you don’t want us to process your data anymore, please contact Anne van der Giessen via email at anne@annevandergiessen.com. If you just want to be removed from the mailing list, please click ‘unsubscribe’ on your last email (or, you can of course email us directly to request that also). 


Before we finish up, it’s important you know about any updates to this policy


Anne van der Giessen reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon being posted on this website. If material changes to this policy are made, we will notify you here that it has been updated. This ensures you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


I hope I’ve been really clear, as transparency is really important to me too…


…but if you have any questions or if you would like to access, correct, amend or delete any personal information we have on hand about you, you are invited to make contact via email at anne@annevandergiessen.com.